OneDirect: Gupshup acquires OneDirect
Gupshup, a global leader in conversational engagement, announced the acquisition of OneDirect, the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East. The acquisition strengthens Gupshup's suite of conversational solutions and enables superior omnichannel conversational engagement with a powerful and flexible live Agent Assist solution that...
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OneDirect is an India-based customer service platform that provides solutions such as cloud-based marketing and feedback management for businesses.
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