Ever wonder how companies use warranty feedback to make better products? It's like a secret weapon for businesses. By looking at what goes wrong with their products, they can figure out how to make them better. This helps keep customers happy and saves money in the long run. Let's dive into how this works and why it matters for both companies and customers.
OnPoint Warranty is a Kentucky-based company that provides services such as reverse logistics, service contracts, and manufacturer's warranty for the commercial sector.