OnTime 360 Blog OnTime Version 7 Released: Redefining Delivery Collaboration and Efficiency

Today, we are excited to announce the immediate availability of our latest version of the OnTime system. After listening carefully to the feedback of users, this major release delivers on our promise to continually unlock opportunities for our customers. With more than 360 new features and enhancements, here are some of the highlights.Partner Account Data ExchangeRelaying shipments to other carriers can now be automated through a 30-second configuration process. Expand territory reach by establishing partnerships and connecting two separate OnTime accounts. Data can then be exchanged in real time between the two carriers. Dispatch a shipment to another company just as you would to one of your couriers. Expand further by relaying shipments through multiple couriers and still retain a complete digital chain of custody.Requires Professional, Grow, or higher subscription planBranch SupportThe all new branching feature streamlines management across franchises, regional offices, and more. This feature allows record types such as users, locations, orders, and more to be specific to all, multiple, or one single branch. Users can then be assigned to one or more branches, which limits their view to records belonging to those selected branches.Requires Scale subscription planUser PermissionsThe updated User Permissions feature improves operational efficiency and security by customizing software access across views and records. Over 65 user permissions can be used to control access on a granular level.Draw Zones on a MapDraw custom zone boundaries on a map for enhanced precision and let OnTime's automatic geocoding place locations within the proper geographic boundaries. This feature ensures accuracy down to three feet.Tiered PricingThis feature greatly simplifies complex pricing structures and allows for flexible pricing and faster set-up times. Quickly input and update your rate sheets directly into OnTime. Under price modifiers, look for the new Tiered calculation options and then easily enter the range for each tier in a spreadsheet-like grid, where copy and paste from Excel is also supported. Further customization is available by setting the inclusivity and exclusivity of each tier.Pricing Based on Wait Time, Package Type, and Vehicle TypePrice modifiers can now factor in package type, vehicle type, and the amount of time a driver waits at the collection or delivery location. This feature allows operations to optimize pricing strategies to increase efficiency, customer satisfaction, and profit margins.Increased Decimal Scale to Four DigitsMost pricing fields have been updated to accommodate up to four decimal places. A four-digit decimal scale in pricing enables precise cost calculation and competitive pricing that helps ensure accuracy in a market where even small price variations can be significant.Location Hours of AvailabilityEvery location record can now be tagged with that location's hours of availability. This can include business hours, windows of availability, closures, and other schedules. When activated, this data can be considered when using route optimization for even higher-quality results.Verify Items with ScanBarcode scanning validation has been extended to all items within a shipment. Previously, scanning validation was limited to the shipment's main tracking, outgoing, incoming, reference, and purchase order numbers. New settings now make it possible to require scanning of each item's tracking number within a shipment. This can be configured on a per-user basis at either collection or delivery points.Automatic Route OptimizationPut route optimization on autopilot with this new feature! Turn this feature on under General Options, and any time an order is assigned to or unassigned from a driver, that driver's route will be immediately optimized. Each driver can be assigned their own optimization method and starting location for tailored results. Even better, this feature does not incur the additional cost of premium route optimization service credits.Requires Scale subscription planRoute Optimization from OnTime MobileIncreases operational efficiency and responsiveness by enabling real-time on-the-go route adjustments. This feature can be enabled and customized on a per-driver (user) basis. This feature eliminates the dependency on the desktop application for optimizing routes, making the delivery process more convenient and accessible for those who are frequently on the go or don't have immediate access to the desktop applications.Requires Grow subscription plan.Capture Location Position and Wait TimeRecord more information from drivers at collection and delivery points. A new stopwatch feature in OnTime mobile allows a driver to record wait time easily and submit that with POD information. The driver's exact location will also be recorded with the POD information, giving a precise location of the actual collection or delivery.User File AttachmentsKeep documents and files centralized by attaching them directly to a user's record. Helps with regulatory compliance by keeping essential documents, like permits, safety certifications, and more, in one location. Having all compliance paperwork and contracts in one secure place simplifies the preparation for internal and external audits.Storage StatusIn addition to In Transit, Completed, and other base statuses across the system, OnTime now supports a new base status of In Storage. This can be a useful tool for reflecting the status of shipments in warehouses, inventory, or other temporary storage situations.Customer CreditsThis feature creates flexibility and efficiency through a streamlined billing process, ultimately improving operations and customer relationships. Customers can now maintain a prepaid credit balance, streamlining the transaction process. If a customer overpays or receives a refund, the credit feature offers the flexibility to apply this balance toward future invoices.Requires Professional, Grow, or higher subscription planPerformance DashboardProvides a real-time view of a company's key performance metrics, which enhances overall operational efficiency and service quality. The ability to track performance in real-time helps identify areas of improvement, ensuring better resource allocation and overall service quality. This feature allows management to make data-driven decisions to optimize operations and financial performance.Requires Grow subscription planVehicle PhotoThis feature aids in easy identification and operational record keeping, improving fleet management, providing visual reference, and aiding in asset management and insurance documentation.Requires Enterprise, Scale, or higher subscription planBasic Customer Web PortalThe Basic edition of our popular Customer Web Portal includes essential features for most startups. Visitors can sign in and submit new orders, track shipments, manage an address book, edit their profile, import/export data, print reports, and more.Requires Start subscription planStandard Customer Web PortalThe Standard edition of our popular Customer Web Portal includes all essential features from the Basic edition and more. Visitors can calculate pricing, generate quotes, and view invoices.Requires Grow subscription planAdvanced Customer Web PortalThe Advanced edition of our popular Customer Web Portal includes all features from the Basic and Standard editions, plus white labeling (remove OnTime branding), enable credit card processing online for invoices, and advanced theming customization to the portal.Requires Scale subscription planGlobal Web Portal Notification BannerEfficiently communicate operational updates, marketing promotions, and urgent alerts to all customers through a banner on the Customer Web Portal, significantly enhancing information sharing and customer engagement. This can also be used as a marketing tool, enabling the company to promote new services, special offers, or discounts directly to customers.Requires Enterprise, Start, Grow, or Scale subscription planIntuit QuickBooks PaymentsThis feature opens up credit card processing for those who use QuickBooks Payments. The seamless integration is easily set up under General Options > Connections > Payment Processing.Requires Professional, Grow, or higher subscription planControl the Visibility of Price ModifiersVisibility can be set to show only in OnTime Dispatch, only in the OnTime Customer Web Portal, or in both. The default behavior is to show in both applications. If the price modifier is required, it will still be activated on the order, even if it is not visible to the user.Fixed and Percentage Based Compensation for Price ModifiersMake it easier to assign compensation to an optional or service level by assigning compensation for users on a price modifier at a fixed rate or a fixed percentage.Inclusive and Exclusive Ranges for Price ModifiersThis feature makes it clearer how ranges are applied within price modifiers. Each range can be set to include or exclude the number at the start or end of a range.Price Set Required FieldsPreviously, required fields on a shipment could be set at a customer and global level. Now, it is possible to set required fields at a price set level. This helps ensure important fields contain data when certain service levels are chosen.Publish Report CustomizationsReport template modifications can now be published to the server and automatically downloaded to all in the company, making the distribution of report customizations quick and consistent. This automates the sharing of report customizations, which previously required manual import and export of report template files.Requires Professional, Grow, or higher subscription planGlobal Quick ViewsIn past versions, Quick Views became a popular way to customize the appearance and filtering of the Tracking view. However, they were local to the PC upon which the view was created. Now, in addition to local views, Quick Views can be created at a global or compan