Outbox Systems, Inc. Blog Ask an Agent: Chatbots v Agentic AI

Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. Providing an easy-to-grasp and crucial explanation of the difference between standard chatbots and AI-powered agents, Sam brings greater clarity to the hottest topic in the Salesforce ecosystem and enterprise [...]The post Ask an Agent: Chatbots v Agentic AI appeared first on Simplus.