Millennium Hotels and Resorts (MHR) has expanded its collaboration with Aiello, a startup specialising in Natural Language Processing to deploy the AI-powered Aiello Voice Assistant (AVA) across six MHR properties in Singapore and Thailand. This follows on from MHR's implementation at Orchard Hotel Singapore in June this year. AVA was first rolled our at MHR's M Social Hotel Phuket in Thailand. AVA [...]
Aiello is a Taiwan-based NLU-powered company that designs and develops an artificial intelligence-based multilingual virtual voice assistant for the hospitality industry.