Teneo.ai, announced its strategic partnership with AppDirect. This collaboration aims to make Teneo's advanced AI-driven conversational solutions widely accessible to U.S. businesses through the AppDirect marketplace, addressing the growing demand for voice-enabled customer service automation and AI-powered phone support. Based in San Francisco, AppDirect has long been a driving force in B2B subscription commerce, celebrated for its extensive network that seamlessly connects technology providers, advisors, and businesses. With over 1,000 technology providers, 10,000 advisors, and a subscriber base exceeding 5 million, AppDirect is recognized as a trusted partner in streamlining the buying, selling, and management of technology solutions. Teneo.ai's voice-enabled AI platform empowers businesses to reduce contact center costs by up to 50%, thanks to advanced AI-driven phone support that can handle up to 60% of inbound calls autonomously. Designed to integrate seamlessly with existing phone systems, Teneo platform enables rapid deployment, supporting high call volumes and complex inquiries to enhance customer satisfaction through zero wait times and first-call resolution.
AppDirect is a California-based B2B subscription commerce platform that offers solutions such as cloud distribution and billing for sectors including IT and finance.