Bango: Bango : 2024 Sustainability Report

2024 Sustainability Report 1 Contents CEO message 1 The Bango sustainability approach Making the complex simple 2 Environment Goals and commitments 3 Reaching Net Zero 3 Ongoing measurement and reduction 3 Engaging people on environmental sustainability 5 Bango environment week 6 Further initiatives 6 Social Ensuring social responsibility 7 Employee engagement 7 Diversity & inclusion (D&I) 7 Learning & development 10 Giving back 10 Commercial Driving commercial success through sustainability 11 Seizing the commercial opportunities of sustainability 11 Governance Underpinned by rigorous governance from board level down 12 Annex: Formal reporting 13 2 CEO message Sustainability is key to being both a responsible and commercially successful business. This report outlines our approach, actions taken and future plans. The connection between responsibility and success is clear. As we support the growth of major global companies, they expect us to match their sustainability efforts; the same is true of investors who assess our sustainability. Bango takes a pragmatic approach to sustainability to ensure that, within the remit of our business, we drive meaningful change across 3 key pillars: Environment Social Commercial These pillars are all underpinned by robust Corporate Governance. We have intentionally kept our sustainability framework simple because we want to be clear with our objectives. Achieving these sustainability objectives will be challenging, but that doesn't mean we need to overcomplicate how we communicate and report on them. Environment: Bango is committed to reaching Net Zero by 2040. We have also set aggressive targets to reduce our carbon intensity ratio (tonnes of CO2 per $M of revenue) in the short-term. We have decided to pursue these aggressive goals outside of the formal frameworks (such as the Science-Based Targets initiative) as the cost and overhead of these programs far outweigh the benefits. This gives us the flexibility and means to work with industry experts and employees to really affect change. Social: We established employee- led Diversity & Inclusion (D&I) action groups focused on everything from our internal processes to recruitment to the society and community that supports us. Commercial: Bango partners and prospects are global tech giants who demand a clear commitment to ESG, demonstrated through the inclusion of ESG credentials in an increasing number of RFPs. I look forward to continuing our journey in this increasingly important area. Paul Larbey CEO 1 Approach to sustainability Making the complex simple Bango has made a long-term commitment to sustainability, creating a positive environment for our people, the environment, customers, investors and wider community. This makes sense from a commercial perspective as much as from an environmental and social perspective. We manage and measure these commitments through three pillars. Achieving the Bango sustainability strategy requires complex work, but when communicating about it, the aim is to keep it simple. Sustainability pillars Environment Reaching Net Zero Social Ensuring social responsibility Commercial Driving commercial success through sustainability Delivering environmentally sustainable growth • Continued measurement • Support of employee and reduction driven offsetting programs • Net Zero 2040 Delivering for our people and society through the Bango THRIVE values • Employee engagement & • Diversity & inclusion community • Learning & development • Health & wellbeing Ensuring Bango sustainability efforts pay off commercially • Shared software platform • Engaging with investors on reducing computational key ESG areas and how overheads Bango is managing risk Analyzing opportunities for competitive advantage Governance Underpinned by rigorous governance from Board level down 2 Environment Goals and commitments We have publicly committed to achieving Net Zero emissions. In support of this commitment to transition to a zero-carbon company, we have identified additional targets and objectives. Aiming for these targets drives our daily activities, strategy and efforts. Bango is committed to become Net Zero by 2040. Bango aims to reduce carbon intensity by >50% by 2030. Bango aims to reduce emissions by an average of 7% a year by 2035. Bango aims to use 80% renewable energy by 2027. Bango aims to use 100% renewable energy by 2035. Reaching Net Zero Delivering environmentally sustainable growth Bango has a long-standing commitment to environmental sustainability. Building on work done to date, and in line with commercial and social priorities, Bango has committed to reach Net Zero by 2040. Bango is a data-driven business, so adopting a data-driven approach to measure progress is a natural fit. For Bango, reaching Net Zero is comprised of three main workstreams: Setting a target Ongoing measurement and reduction Engaging our people on environmental sustainability Bango is at the forefront of subscription technology, enabling consumers to manage the essential subscription services they depend on. Anticipating a fast rate of growth in the Bango subscriptions bundling business, Bango is dedicated to increasing energy efficiency and reducing carbon emissions in its products and operations on the path to achieving its business goals. As part of this effort, Bango sources ideas and inspiration from external frameworks and standards. Management evaluates this list of ideas and opportunities to determine the areas where it can have the greatest impact for the business. Ongoing measurement and reduction Bango has been measuring its carbon footprint since 2020 and is committed to ongoing measurement and reduction. The latest carbon footprint assessment is the first to include a full year of activity from the acquisition of DOCOMO Digital made at the end of 2022. Given the material change in scope to Bango's operations, this assessment will become Bango's 3 Environment base year carbon footprint and form the baseline we look to improve from. Bango acquired DOCOMO Digital in the second half of 2022, which led to a significant increase in employees, offices, customers and suppliers. While last year's assessment included DOCOMO Digital emissions for the final four months of the year, this is the first assessment that includes a full year of activity from the acquired entity. This has led to a notable increase in emissions. Bango has updated and improved both its data collection and measurement methodology to ensure it can obtain the most accurate data possible. This is a continual process that will allow Bango to have the most accurate data to inform how it reduces its environmental impact. As part of setting its Net Zero targets, Bango has already begun work on decarbonization. Bango has identified renewable energy as focus areas for future emissions reductions and is engaging with suppliers and employees, which it will continue to develop as part of reaching Net Zero. Given the majority of Bango emissions reductions will be in Scope 3, engaging with suppliers and employees has been identified as a key focus area. On renewable energy, Bango is aiming to achieve 80% renewable energy use by 2027 and 100% by 2035. We will also implement an Bango - Breakdown of Carbon Footprint by Scope (tonnes CO2e) Scope 1 Scope 2 Scope 3 Total Bango 2022 (incl. 4 months 12.89 26.51 877.29 916.69 of DOCOMO Digital) Bango 2023 (incl. 12 months 190.31 102.85 1,417.48 1,710.64 of DOCOMO Digital) Bango's Scope 1 emissions have primarily increased due to the acquisition of DOCOMO Digital, which significantly increased Bango's operations. Additionally, emissions from refrigerants have also been reclassified under Scope 1 for 2023, having previously been included under Bango's Scope 3 emissions in 2022. Bango - Breakdown of Carbon Intensity by Scope (tonnes CO2e* / $M revenue) Scope 1 Scope 2 Scope 3 Total Bango 2022 (incl. 4 months 0.4 0.8 30.79 31.99 of DOCOMO Digital) Bango 2023 (incl. 12 months 4.13 2.23 30.75 37.11 of DOCOMO Digital) *Carbon dioxide equivalent is the unit of measurement used to capture the global warming impact of the six core greenhouse gases set out in the Kyoto Protocol such as carbon dioxide, methane and nitrous oxide. energy reduction plan to reduce consumption and improve energy efficiency across operations. This includes moving offices - Bango is currently in the process of sourcing a new HQ. A key focus of the search is to ensure the new premises is as environmentally friendly and efficient as possible. Renewable energy is also a major component here, among other factors, such as improved energy efficiency, water usage and waste. On suppliers, Bango will be prioritizing its key suppliers and directly engaging with them to understand and take action on supply chain emissions. 4 Environment On employee engagement, Bango is focusing on working with its employees to reduce Scope 3 emissions from employee business travel and commuting. There are some areas where complete emissions reduction is dependent on wider societal infrastructure changes, for example air travel. Bango will stay up to speed on the latest advances in these areas and reduce emissions where possible. Engaging people on environmental sustainability Bango has identified educating and engaging its workforce on environmental sustainability as a critical component of reaching Net Zero. Too often businesses set operational targets on the environment but forget about the role of their people in reaching these targets. We have a number of initiatives in place to educate and engage our people, including sustainable travel challenges and litter picking sessions. We also ran our second annual 'Environment Week' for employees. The comprehensive and holistic approach to employee engagement will ensure that Bango employees have the foundational knowledge necessary to support Bango's Net Zero objective. The importance and benefits of this approach also go beyond reaching Net Zero. Employee