AI service software firm Freshworks forged a strategic relationship with Unisys, a global technology solutions provider. With this deal, Unisys will resell Freshworks' ITSM solutions such as Freshservice and Device42. The partnership underscores a shared commitment to serving the mid-market as an overcharged and underserved segment in the ITSM landscape. "Our collaboration with Unisys is [...] The post Freshworks, Unisys Team to Transform ITSM for the Mid-Market and Enterprise appeared first on ChannelVision Magazine.
Freshworks is a California-based SaaS platform that provides solutions such as conversational engagement, sales analytics, CRM and marketing automation for businesses.