Genesys: Vi Business and Genesys partner to bring next-gen cloud contact centre as a service solution across India

Vi Business, the enterprise arm of the leading telecom operator Vodafone Idea (Vi), announced it will leverage its partner agreement with Genesys®, a global cloud leader in AI-powered experience orchestration, to enable Indian businesses with advanced cloud and telecom solutions, transforming their contact centre operations and strengthening customer engagement and services. This collaboration marks Vi's entry [...] The post Vi Business and Genesys partner to bring next-gen cloud contact centre as a service solution across India appeared first on NCNONLINE.