Krisp: iContact BPO Partners with Krisp AI

iContact BPO has partnered with Krisp AI to deploy its AI-driven noise cancellation technology across its contact centre operations. The initiative aims to improve agent productivity and enhance the overall customer experience by eliminating background noise - a common challenge in high-volume call centre environments. "Incorporating AI-driven noise reduction has yielded significant improvements in key [...]The post iContact BPO Partners with Krisp AI appeared first on IT-Online.