ATLANTA--(BUSINESS WIRE)--Gozio Health, an industry-leading, customizable, location-aware mobile engagement platform, recently partnered with Hyro to optimize deployment of AI assistants at Baptist Health in Jacksonville. The partnership has brought conversational AI to life across all digital platforms in a responsible way, resulting in a more than three-minute reduction in call wait times and a 26% increase in service levels. Over the past several years, Baptist Health, North Florida's larges
Hyro is a New York-based conversational AI platform that provides solutions such as call center automation and scheduling management for the healthcare sector.