Slack Technologies: Slack, Dovetail Bring AI-Driven Customer Insights Into Enterprise Conversations

Slack and Dovetail have partnered to introduce AI-powered customer insights into enterprise conversations. Dovetail, an AI-driven customer insights platform, has introduced the Ask Dovetail AI assistant for Slack. This integration allows teams to keep customer knowledge at the heart of every conversation. It allows users to instantly access customer insights within their workflow, ensuring that [...]