WebEx: MiaRec and Webex Partner to Bring AI Features to Contact Centre Calls

MiaRec has announced a partnership with Webex, to integrate its MiaRec Auto QA with Webex Calling and Webex Contact Center. "By integrating MiaRec's AI-powered Conversation Intelligence platform with Webex Calling, we are empowering organisations with a unified, scalable, and highly intelligent solution," Gennadiy Bezkorovayniy, Founder and CEO of MiaRec said. The new partnership will allow [...]