Zeta: Zeta Launches Selene: Gen AI Customer Support Agent for Banks and Fintechs
Zeta, a leader in modern card processing, launched Selene - an AI-powered assistant that transforms how issuers handle customer service. Built with advanced Generative AI and enterprise-grade security, Selene automates the most common support interactions that traditionally burden contact centers.As the volume of customer support queries soars, three industry challenges demand a new approach:
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Zeta is an India-based cloud-native API banking platform that provides solutions such as prepaid, debit, and credit card processing for banks and fintech companies.
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