Zoom: Zoom, Alvaria Partner To Boost Contact Centre CX And Compliance

Zoom and Alvaria have partnered to bolster contact centre customer experience and compliance. The partnership aims to enhance Zoom's comprehensive unified communications and collaboration portfolio by integrating Alvaria's compliance-focused contact centre software. This collaboration aspires to offer contact centres cutting-edge tools designed to improve customer engagement and streamline operational efficiency. Michael Judd, CEO of Alvaria, [...]