Ozonetel Blog What Is After-Sales Service and How Does It Impact CX

Winning a customer is one thing-keeping them is another. Too often, businesses focus all their energy on making a sale, only to disappear once the deal is done. But customers don't just judge a brand by what they buy; they remember how they're treated afterward. What happens when they have a question, need assistance, or [...]The post What Is After-Sales Service and How Does It Impact CX appeared first on Ozonetel.