PatientPing: From Weeks to Same Day: NeuGen and PatientPing Partnership Enables Faster Transitions of Care and COVID-19 Identification Rates for Wisconsin Members

BOSTON, March 30, 2021 /PRNewswire/ -- PatientPing, the nation's leading care collaboration platform, and NeuGen, a Shared Services organization providing support for WEA Trust and Health Tradition Health Plan, today announced its partnership, improving care coordination efforts for Wisconsin members. Through PatientPing's comprehensive suite of solutions, NeuGen receives real-time insights into member care events, including COVID-19 diagnoses, across the continuum. Rather than using traditional claims data, which can be up to a month old, real-time notifications immediately influence workflows that help optimize care delivery, ultimately improving both organizational and patient outcomes. "Our partnership with PatientPing provides us with the real-time insights we need to move the needle on delivering advanced care to our members," said Tim Bartholow, MD, VP, Chief Medical Officer at WEA Trust. "With PatientPing, we can ensure our members, especially those at-risk, are at the appropriate level of care, in the right care setting, and receive the support they need post-discharge. We're thrilled to be taking the next step towards enhancing the way we support our members, and look forward to evolving our partnership with PatientPing to continue improving these efforts." Prior to PatientPing, NeuGen needed to wait for healthcare systems to submit claims for emergency department (ED) encounters, which would often take 3-6 weeks, before being able to follow up with members. As a result of ...Full story available on Benzinga.com