The last decade was about a Mobile-first world where smartphones were leveraged to improve customer experiences and increase brand engagement. For the next decade, the shift will be towards AI interfaces as customer engagement moves beyond a Mobile-first approach. In today's digital age, customers are on their smartphones 24/7. To keep up with these trends, Google recently organized Google I/O 2018, an annual developer conference, and bolstered its innovation drive to use AI technologies, machine learning and natural language processing to power new digital experiences.
Photon is an India-based digital consulting firm that offers services including strategy, design, system integration, product engineering and development for enterprises.