Pipeline Suite Blog LIVE Customer Service and Why It's Important!

Great customer service has always been one of the pillars of PipelineSuite's success. Even though we offer a variety of communication channels for our customers, including phone, email, and live chat, we know that over 75% of consumers still favor having a live agent for support compared to self-service and chatbot methods. Consumers Want a Personalized Experience [...]The post LIVE Customer Service and Why It's Important! appeared first on PipelineSuite.