PixelCrayons Blog Chatbots vs Generative AI: Which is Better for Your eCommerce App?

About 23% of businesses use chatbots for customer support, while 55% use generative AI in eCommerce. But which is the better choice for your eCommerce app development? It all depends on your needs. Do you need a cost-effective chatbot for quick responses? Do you need AI that feels more like a real conversation? Let's break [...]The post Chatbots vs Generative AI: Which is Better for Your eCommerce App? appeared first on PixelCrayons.