Pointillist Blog How to Enhance Digital Product Experience with Customer Journeys

By Stephanie Ventura Digital transformation priorities took center stage during the pandemic. A McKinsey survey found that organizations’ digital product experiences accelerated by four years and their digitally-enabled portfolios are now nearly a decade ahead of schedule. There’s now more pressure than ever to digitize product experiences and create efficient, intuitive digital self-service opportunities for [...] The post How to Enhance Digital Product Experience with Customer Journeys appeared first on Pointillist.