Puzzel: Puzzel acquires Swedish digital engagement company Vergic

Puzzel, a European Contact Centre as a Service (CCaaS) provider, has acquired Swedish digital engagement company Vergic. Headquartered in Malmö and with offices in Stockholm, Vergic's technology enables companies to engage with online customers via AI-supported messaging and collaboration tools. The company's solutions include advanced chatbots, site messaging, live chat, engagement rules, video and co-browsing. ...