Puzzel: Puzzel teams up with EvaluAgent to optimise Agent and Customer Experiences

Puzzel is integrating EvaluAgent technology into its Cloud based Customer Service Platform., designed to directly address some of the biggest workforce engagement and optimisation challenges contact centres face as a result of the Covid-19 pandemic. "Puzzel is delighted to partner with EvaluAgent to support one another's ambitious growth plans and joint value propositions. Alongside the Puzzel Marketplace, technology that ...