No company sends out a customer satisfaction survey with the hope of getting poor ratings or less-than-stellar reviews. That would just be silly. Still, it's often the negative survey feedback your company needs the most. After all, you can't fix ...Continue reading "Your Customer Shared Negative Feedback in a Survey. Now What?"The post Your Customer Shared Negative Feedback in a Survey. Now What? appeared first on Survey Blog Online | QuickTapSurvey.
QuickTapSurvey, a subsidiary of Formstack, is a Canada-based survey app which allows users to capture data and customer feedback online, or in-person via offline mobile forms.