Rakuten Blog Bridging the gap: How Rakuten AI is empowering Japanese SMEs to thrive in the AI era

In today's era of rising wages, inflation and labor shortages, the stakes couldn't be higher for Japan's small and medium-sized enterprises (SMEs). And while generative AI and AI-powered services are creating unprecedented opportunities for businesses to enhance customer experiences and drive growth, a recent Rakuten survey found that many Japanese SMEs remain on the sidelines, ...