Chances are, you use a smart speaker, or you know someone who does. With as many as 53+ million adults owning smart speakers in America, that’s a pretty safe bet. It’s also safe to say that these voice recognition technologies are not just on the rise, they’re here to stay. And as we all know, when electronic devices become embedded into our daily lives, brands will rush in. Which brings us to the next frontier in customer engagement: Alexa Skills. Say the magic word Think of Alexa Skills as apps for your smart speaker. But unlike smartphone apps, each skillShow Me More