The West coast state of California is home to one of the largest populated states in the country, (39,995,077 residents) meaning that local governments have big shoes to fill when it comes to meeting the communication demands of citizens. Local government leaders across the U.S. understand the importance of bridging the gap between constituents and city staff for facilitating citizen engagement and forming meaningful interactions. Still, with the already large plate of tasks local government leaders constantly have on their hands, finding new inventive ways to create and enhance citizen engagement can be difficult. This is why we’ve compiled a list of shining customer stories from the West coast state- along with why it matters- in hopes to prompt inspiration from those who understand you best, your neighbors.