Avoiding Horror Stories: What to Tell Customers about Problem Garments Before They Fail—And After   Ian P. Murphy, former editor of American Drycleaner, has a great article up on Fabricare, a magazine of the Drycleaning and Laundry institute. He writes, It’s a fact in the dry cleaning business: Garments can—and do—fail. Operators can take every precaution to […]
