SaaS Labs: Contact Centre Software Startup SaaS Labs Raises $43 Mn

The global contact centre software market size was projected to grow from $24.1 Mn in 2020 to $75.5 Bn by 2026 at a CAGR of 20.9% during the forecast periodSaaS Labs is a 100% remote startup that builds these products with other remote workforces in mind, especially its Contact Centre as a Service product. Delhi-NCR and Palo Alto-based contact centre software startup SaaS Labs has raised $43 Mn in a Series B funding round led by Sequoia Capital India. Founded by Gaurav Sharma in 2016, SaaS Labs offers business automation tools for sales and support teams. within their business, we are confident that SaaS Labs will be able to capture that opportunity and grow 30x in the coming 5-7 years,� he added. The global contact centre software market size was projected to grow from $24.1 Bn in 2020 to $75.5 Bn by 2026 at a CAGR of 20.9% during the forecast period.