Sachs Insights Blog Where's the Magic in Facebook's Shopping Chatbots?

By Tammy Sachs, CEO After reading the New York Times article on Facebook's new shopping messaging services, it mystifies me to hear the experience described as "magical." Shopping chatbots, (as I understand them) are digital shopping helpers that direct customers to the right products. After racking my brain, I found one "magical" use case: It...The post Where's the Magic in Facebook's Shopping Chatbots? appeared first on Sachs Insights.