Salesforce: Big CX News from Salesforce, HubSpot, Twilio & Shopify
It's been another busy week in the world of customer experience, with Salesforce announcing a new version of Agentforce, HubSpot launching AI agents, Twilio releasing attention-based routing for contact centers, and a controversial leaked memo from Shopify's CEO. Here are extracts from some of our most popular news stories over the last seven days. Salesforce [...]
Read full article »
Salesforce is a California-based enterprise software company that offers solutions including CRM and cloud computing for industries such as retail and finance.
Read more