Salesmate Blog Busting the myth! Live chat alienates customers

You are about to purchase a product, but there isn't enough information. What would you prefer - waiting for hours on a call to connect with a customer care executive or just hopping on a live chat window? I'm assuming it's the latter option, and for the right reasons. Live chat has made it easier for buyers to connect with the company... Read more »The post Busting the myth! Live chat alienates customers appeared first on Salesmate.