(4-traders.com) The co-creator of the NPS metric provides robust, data-driven insights into brand loyalty and customer satisfaction to support smart goal-setting and reveal competitive pressures ...http://www.4-traders.com/NICE-LTD-6497798/news/NICE-Satmetrix-Releases-US-Net-Promoter-Score-Benchmarks-for-2018-Revealing-Customer-Loyalty-Lead-26753759/?utm_medium=RSS&utm_content=20180612