Online reviews are growing more important by the day-especially for local businesses.Many studies show that what customers write about your business has a direct impact on the bottom line. Furthermore, online reviews affect more industries than ever, from restaurants to hotels, doctors to landscapers. Customers also find your reviews in more places than they used to: embedded in the search results, Google Maps, and on their smart phones, to name a few.So what do you do when a review&n [...]