iQor, a global leader in customer engagement and BPO solutions, is revolutionizing customer service with AI-simulated training. Integrated into iQor's Symphony [AI]TM ecosystem, this dramatically increases speed to proficiency. By leveraging AI-driven insights and real-world simulations, iQor's training system enables agents to master complex tasks faster, enhancing their readiness for all types of customer interactions. The AI-powered simulations, [...]The post iQor Boosts Customer Experience With AI-Simulated Training appeared first on Second Nature.
Second Nature is an Israel-based SaaS platform that offers solutions such as AI-driven sales coaching and performance analytics for individuals and corporates.