SelmanCo Blog Case Study: Outsourcing Port & Conversion Process Efficiency

We've discussed the basics of portability and conversion previously, but this time we wanted to highlight a specific example of how outsourcing this business process to an experienced TPA like SelmanCo can genuinely add value to the service you provide your customers.Business Case Background InformationSelmanCo is contracted with ABC Insurance Company to assume administration of their Portability and Conversion business. SelmanCo noticed that two issues were arising in the application and initial payment processes that were driving down the ratio of received applications to approved/issued coverages as well as decreasing premiums collected for ABC Insurance Company.