Adapting to the Rise of AI and Generative Applications in SaaS In the fast-paced tech world, the growing prevalence of generative AI and agentic applications necessitates SaaS platforms like ServiceNow to navigate this dynamic landscape. Services are increasingly driven by the need to meet customer expectations amidst shifting trends reshaping e-commerce, workspaces, and digital platforms. [...]
ServiceNow is a California-based SaaS platform that provides solutions such as cybersecurity, real-time analytics and operations management for businesses.