Servion Blog What is AI in the context of Customer Experience?

Artificial intelligence (AI) has emerged as a powerful tool for transforming customer experience. At its core, AI is the simulation of human intelligence in machines programmed to think and learn like humans. In the context of customer experience, AI involves using advanced algorithms and machine learning techniques to automate processes and enhance customer interactions. One [...]The post What is AI in the context of Customer Experience? appeared first on Servion Blog.