SessionM Blog Embracing Empathy to Create Meaningful Customer Experiences

Author: Scott Weller, SVP Product, Merchant Loyalty at SessionM, a Mastercard company   Brands today continue to face a multitude of pandemic-related challenges – like shipping delays and supply chain disruptions – that have fundamentally altered the way they engage with their consumers. Pre-pandemic approaches to engagement no longer resonate with the current state of […] The post Embracing Empathy to Create Meaningful Customer Experiences appeared first on SessionM.