Simplify360 Blog Customer Experience Glossary - 50+ Important Customer Service Terms & Definitions

We mean every word when we say great customer experience is crucial for long-term business success! On that note, we'll tell you why we've developed this "CX Glossary." While CX is a combination of product quality, brand reputation, and other factors, customer service plays a significant role in defining the CX of a business. And ...Customer Experience Glossary - 50+ Important Customer Service Terms & Definitions Read More »The post Customer Experience Glossary - 50+ Important Customer Service Terms & Definitions appeared first on Simplify 360.