Imagine this: You're a customer service agent, and your inbox is overflowing. Not with emails, but with...spreadsheets? Each spreadsheet holds a mountain of customer tickets, some color-coded, some underlined, and others just a chaotic mess of texts, colors and weird indicators. Finding a specific ticket feels like searching for a needle in a haystack. Worse ...No More Spreadsheet Sprawl: Unleash the Power of Automated Ticketing Read More »The post No More Spreadsheet Sprawl: Unleash the Power of Automated Ticketing appeared first on Simplify 360.