SironaHealth, a Citra company Blog 7 Steps to Improving Comprehension of Patient Discharge Instructions

Patient compliance with post hospital care instructions continues to be a stubborn obstacle for healthcare providers of all sizes.In fact, it remains one of the biggest challenges healthcare providers face when managing patient care transitions. Not only does instruction non-compliance put patient health at risk, it can significantly impact the perception of care the patient has of their overall hospital stay. Simply said, poor experiences during and after discharge (many of which can be avoided by following instructions) can leave patients feeling dissatisfied with the healthcare they received, regardless of otherwise exemplary service. Following up with patients after discharge via the telephone is critical to finding out why they don't follow their post hospital instructions. But how do you ensure your follow up process will help you uncover (and remove) these barriers to compliance?Here are the seven steps you need to follow to improve the comprehension of post hospital care instructions.