Like many other healthcare providers and payers, you've got a patient access problem. It's not that patients aren't aware of your services, or even that they aren't reaching out to you when they decide to seek care.However, when they do reach out to you, you're unable to respond to their questions, connect them with the appropriate resource, or schedule appointments in a timely matter.The result is a pretty lousy patient experience and a lot of missed opportunities for your clinical team to impact patient outcomes.