SironaHealth, a Citra company Blog Why Your Post Hospital Care Program Needs to Offer Inbound Support

When we think about helping patients transition out of the hospital, a lot of emphasis tends to be placed on outbound engagement.For our part, we've devoted a number of articles on The Care Transitions Journal to post discharge follow up-outbound telehealth programs that have a positive impact on both patient health and experience outcomes. That said, outbound engagement is only part of the larger transitional care narrative.Outbound post discharge follow up engages patients after they leave the hospital to identify and resolve any gaps in knowledge the patient has about their post hospital responsibilities. It also addresses any presenting symptoms before they can develop into complications that often lead to readmisson.But what happens if issues arise when a follow up call isn't scheduled?