SnapEngage Blog Messaging and Live Chat Release Notes: November 2022

Product enhancements • Additional SAP Integration Enhancements: Added the ability to associate a chat conversation to a new or existing contact in SAP using the phone number. Previously, this association was only possible when using the contact's email address. Now, in cases when the contact's email address is unknown but the contact's phone number is [...]The post Messaging and Live Chat Release Notes: November 2022 appeared first on SnapEngage.