By Amelia Eanes and Maggie Patry True patient engagement creates ripple effects that transform both clinical outcomes and business results in a measurable way. Measuring engagement isn't just about numbers-it's about the lives that are touched and the outcomes that are improved through strategic, thoughtful approaches to patient communication. The concept of patient engagement has [...]The post The Hidden Value of Patient Voices: Redefining Success in Healthcare appeared first on In the Snow.