Springboard Retail Blog Customer Experience Starts with Customer Care

The argument for a memorable customer experience is everywhere today...and rightfully so. But your AR mirrors, in-store coffee bars, and other bids at experiential retail are nothing without attentive, knowledgeable, on-brand customer service. It is still the core of any positive retail experience. We're excited to welcome Honor Code Creative founder Rachel Solomon to the blog today, sharing her insight on creating lifetime evangelism through customer care.