Source: SQM Group, Inc. Blog

SQM Group, Inc. Blog Top 12 Call Center KPIs and Tips to Improve Them

In this blog, we'll explore the top 12 KPIs every call center should track and offer actionable tips for improving them.

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Est. Annual Revenue
$25-100M
Est. Employees
100-250
Mike Desmarais's photo - Founder & CEO of SQM Group, Inc.

Founder & CEO

Mike Desmarais

CEO Approval Rating

70/100

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