Source: Sryas Blog

Sryas Blog Machine learning for telcos: How to predict SLA breaches

Service Level Agreements (SLAs) are commitments given to customers in relation to the product or service being provided. If breached, not only are organizations expected to compensate through penalties and credit fees, but they can also face a significant dip in brand reputation and loss of customer trust. This is why preventing SLA breaches is [...]The post Machine learning for telcos: How to predict SLA breaches appeared first on Sryas.

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