Last week, we spoke about customer churn and how you can identify trends in behaviors that indicate customer churn, and in turn incorporate strategies to mitigate that risk and increase retention. In case you missed it, you can read about it here. To supplement this content, we continue documenting our Customer Intelligence series through our new Anderson Direct & [...]The post MARKETING MINUTE VIDEO: Predicting the Future: The 3 Must-Have Metrics That Reveal Customer Churn Potential appeared first on Anderson Direct & Digital : Blog.